I have just noticed that a payment has been taken from my credit card for another years subscription. This is unwanted and I would like to cancel the subscription AGAIN and have my fee returned to my credit card, at the soonest opportunity.
Thanking you in advance
MP
Hello Mark,
We acknowledge your refund request.
We couldn't locate any active subscriptions or recent charges under your current account of AVG. Hence, sent an email for you to provide all possible email address and the screenshot of bank statement that shows this charge which will help us to locate the exact account.
Thank you.