Update adobe creative cloud

Hello John,

We regret the inconvenience caused.
Could you let us know how you narrowed it down that your AVG Internet Security is blocking the update?
Did you receive any threat message from AVG?
If yes, please share us the screenshot of the threat message, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Thanks in advance.

with latest pdate of avg can not down load adobe creativecloud update. progam keeps blocking files

Thank you for writing back to us, John.

We've sent an email to your registered email address. You can share the screenshots as a reply to that email, at your convenient time.
Please check your inbox/spam folders to find the email and use it to get back to us.

Hello John,

We regret the inconvenience caused.
Could you let us know how you narrowed it down that your AVG Internet Security is blocking the update?
Did you receive any threat message from AVG?
If yes, please share us the screenshot of the threat message, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Thanks in advance.

Hade error messages from avg.
seems problem from ransom ware checker…
will take photos of screen in a couple of hours. Not sure how to load into these pages

resent email to Support@avg.com
please confirm correct email address

sent you email with screen captures.
how to turn ransom ware feature when using adobe creative cloud