Update avg internet security

Hi Mduduzi,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks

avg internet security cannot update its virus data base. it says I must check my internet connectivity yet I'm online. try some solutions in the knowledge base, did not help me. tried to reinstal avg still the problem persist.

Hi Mduduzi,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks