Update credit card info

Hello Susan,
We will help you with it.
Please open that link in different browser and check the status. Yes, it's not possible to update the card details via AVG MyAccount.
You can also contact our Sales team: https://support.avg.com/support_sales_chat via online chat to update your card and to renew your product with best discount.

I received email to update credit card info however when I hit renew now it goes to an error message and I cannot find any other area to update this when I go to my AVG My Account.

Hello Susan,
We will help you with it.
Please open that link in different browser and check the status. Yes, it's not possible to update the card details via AVG MyAccount.
You can also contact our Sales team: https://support.avg.com/support_sales_chat via online chat to update your card and to renew your product with best discount.