Hello Patsy,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you are unable to update the card information. We are glad to help you.
We have a designated team who handle billing/sales related inquiries. As you need to update the card information, we'd recommend that you contact our sales team directly.
Please visit this link to contact our sales team via live chat. After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat.
You can also contact our billing team using following details:
United States: +1844 259 8811
Great Britain: +4480 006 68173
Australia: +6118 0042 9319
Thank you for understanding in advance!
I am trying to update my credit card…there was an old one on file and payment is due.
Hello Patsy,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you are unable to update the card information. We are glad to help you.
We have a designated team who handle billing/sales related inquiries. As you need to update the card information, we'd recommend that you contact our sales team directly.
Please visit this link to contact our sales team via live chat. After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat.
You can also contact our billing team using following details:
United States: +1844 259 8811
Great Britain: +4480 006 68173
Australia: +6118 0042 9319
Thank you for understanding in advance!