That doesn't help me to have you charge the account that might be listed as I may not want that card charged. I do not know which card you have on record. I want to be able to SEE what card you have and make sure that is the one I want to use and to also be sure that it's up to date. Why is that a problem?? Most sites allow you access to your information so that you can monitor it when necessary.
The article you suggested regarding subscriptions didn't answer my question either. When you go to that subscription page it says no subscriptions, yet the next page shows all of them. ???
Diane, Have a look @ this article (https://support.avg.com/SupportArticleView?q=change+payment&urlname=How-can-I-change-my-payment-details&l=en_US). Subscription details… Have a look @ this article (https://support.avg.com/SupportArticleView?q=customer&urlname=Contacting-AVG-Customer-Care&l=en_US).
AVG Guru
I need to update and correct my credit card information. I clicked on the link that was supposed to take me to a page to do that, but all it did was want me to purchase a product. My product will automatically renew, but the credit information is not correct.
Also, why does it show no subscriptions in my account yet I have numerous ones. For my laptop, desktop and mobile devices.
Diane
Diane, Have a look @ this article (https://support.avg.com/SupportArticleView?q=change+payment&urlname=How-can-I-change-my-payment-details&l=en_US). Subscription details.. Have a look @ this article (https://support.avg.com/SupportArticleView?q=customer&urlname=Contacting-AVG-Customer-Care&l=en_US).
AVG Guru
AVG Guru
Hi Diane,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks
That doesn't help me to have you charge the account that might be listed as I may not want that card charged. I do not know which card you have on record. I want to be able to SEE what card you have and make sure that is the one I want to use and to also be sure that it's up to date. Why is that a problem?? Most sites allow you access to your information so that you can monitor it when necessary.
The article you suggested regarding subscriptions didn't answer my question either. When you go to that subscription page it says no subscriptions, yet the next page shows all of them. ???????
The article you suggested regarding subscriptions didn't answer my question either. When you go to that subscription page it says no subscriptions, yet the next page shows all of them. ???????