Update does not work

AVG Protection
5

Hello Theo,
We can understand your concern. Could you please attach the screenshot of the new update: 17.4.2294 pop ups you receive?
Please use this link http://avgread.me/1aZxsAV to show steps to create a screenshot.
Thank you.

1


 Hello,

 I got a red message on AVG Internet Security.

 It says there is a new update, 17.4.2294, which is released on 3rd May.

 So I clicked UPDATE, and it says mine is the latest one.
 
 But, my version is 17.3.3443.95 which is released on 30th March.

 I am trying to update again and again, but it does not work.

 Please tell me what I should do to get my AVG updated.

 Thank you.

3

Thank you for the information, Theo.

In this case, we request you to use our AVG clear and remover tool to remove it with traces so that we can uninstall and reinstall your AVG Ultimate.

Please download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe. This tool will help with removing antivirus component of AVG 2017 and its traces.

1.Open tool
2.User Account control - click "Yes"
3.Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compatibility)
4.Choose installed version (AVG Free, AVG Internet Security)
5.Click "Uninstall"
6.Click "Restart computer"

After restart, run AVG Remover http://avgclick.me/UninstallAVGAV and remove all other supported products and remnants of AVG (ZEN, Framework).

Refer this article: http://avgclick.me/InstallUltimate to reinstall your AVG program.

2

Theo, Have a look @ this AVG article (http://avgclick.me/RepairAVG).
AVG Guru

4

Theo, Have a look @ this AVG article (http://avgclick.me/RepairAVG).
AVG Guru