Update failed, reason states "general error"

AVG Protection
4

Hello Loren,

We are sorry for the inconvenience caused.
We appreciate your efforts to fix this issue.
In this case, we request you to get our additional support.
We have sent the email instructions to get our additional support.
Please check for the email on spam and junk folders if it is not present in the inbox.

1

MY UPDATES ARE FAILING.  I TRIED THE SUGGESTED FIX FOR "GENERAL ERROR", BY REINSTALLING AVG INTERNET SECURITY.  THIS DID NOT WORK.  ANY HELP WOULD BE SINCERELY APPRECIATED.
THANKS,
LOREN

3

Loren, we all have the same issue.

Hope AVG can fix this ASAP. It's critical!

2

Hello Loren,

We are sorry for the inconvenience caused.
We appreciate your efforts to fix this issue.
In this case, we request you to get our additional support.
We have sent the email instructions to get our additional support.
Please check for the email on spam and junk folders if it is not present in the inbox.