Hi David,
I am happy to see that your issue is resolved.
Thanks for posting back solution.
Hi Alan , Im not sure if you misread my post or I was unclear in my tale , I had issues yesterday , with the repeated , restart to finish updating problem . I then tried several times fix it , then unistalled avg , and failed to reinstall AVG . after those failed attempts to reinstall AVG and while I did not at that time have a antivirus installed and running , I tried to install Avast . its at that point that I discovered the error which I tried to share with the post I made which was that the Avast installer noted in its alert to tell me it could not install because the base filtering engine was not working , that I did not have this engine running , and I wondered if that was the original problem with not being able to reinstall AVG , I then checked the system with the sfc /scannow command , but it didnt find any missing or corrupt system files , ran the fix program from the link i shared above ( RestoreBFE.exe ) , I then attempted to reinstall AVG again , which it finally did . so , considering that i have a little computer knowledge and it took me the best part of a day to get that fixed back to having AVG reinstalled , i wondered if those actually knowing what happens when you uninstall AVG , or delete the update files as per some of the instructions i found in this site , might be able to say - that could be an issue other users are having , or which is entirely possible , that its only a issue i had with my installation . either way I thought I would share . the other aspect , is that , no I dont have Avast installed , I much prefer AVG , its just that at the time I attempted it , I didnt have any antivirus and so was taking desperate measures …
Hi Alan , Im not sure if you misread my post or I was unclear in my tale , I had issues yesterday , with the repeated , restart to finish updating problem . I then tried several times fix it , then unistalled avg , and failed to reinstall AVG . after those failed attempts to reinstall AVG and while I did not at that time have a antivirus installed and running , I tried to install Avast . its at that point that I discovered the error which I tried to share with the post I made which was that the Avast installer noted in its alert to tell me it could not install because the base filtering engine was not working , that I did not have this engine running , and I wondered if that was the original problem with not being able to reinstall AVG , I then checked the system with the sfc /scannow command , but it didnt find any missing or corrupt system files , ran the fix program from the link i shared above ( RestoreBFE.exe ) , I then attempted to reinstall AVG again , which it finally did . so , considering that i have a little computer knowledge and it took me the best part of a day to get that fixed back to having AVG reinstalled , i wondered if those actually knowing what happens when you uninstall AVG , or delete the update files as per some of the instructions i found in this site , might be able to say - that could be an issue other users are having , or which is entirely possible , that its only a issue i had with my installation . either way I thought I would share . the other aspect , is that , no I dont have Avast installed , I much prefer AVG , its just that at the time I attempted it , I didnt have any antivirus and so was taking desperate measures …
Robin, Have a look @ these 2 articles…
[1] (https://support.avg.com/SupportArticleView?urlname=Update-failed-or-not-working-in-AVG)
[2] (https://support.avg.com/SupportArticleView?urlname=General-Error-when-updating-AVG)
i cant update my avg internet security 2014. While updating it automatically closes and shows update fails. and it says no active components. after that a pop up messages comes and says general error. please help me. i reinstall the program, but till the problem presists…
Robin, Have a look @ these 2 articles…
[1] (https://support.avg.com/SupportArticleView?urlname=Update-failed-or-not-working-in-AVG)
[2] (https://support.avg.com/SupportArticleView?urlname=General-Error-when-updating-AVG)
Hi David,
I am happy to see that your issue is resolved.
Thanks for posting back solution.