Update for free AVG version works but the paid for Ultimate will not download

AVG Protection
3

Hello, Ruth.
If you have a free version of AVG installed on your computer, click on this link for instructions to activate the paid subscription on it.

1

This is really crazy. Why buy the Ultimate AVG when it will not download. The old free version downloaded easily on the same computer ? That kind of system must cost AVG quite a bit of money and customers.

2

Hello, Ruth.
If you have a free version of AVG installed on your computer, click on this link for instructions to activate the paid subscription on it.