The install fails
Error code: 0xA0010004
Description: Event exec_finished
Not doing very well here.
Hi Trevor,
Sorry to know that. We request you to delete temporary update files of AVG as per this article ( http://support.avg.com/SupportArticleView?urlname=Update-failed-or-not-working-in-AVG ) to fix this issue. If the issue persists, please try to repair AVG ( http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG ) and check if it is working fine.
Feel free to contact us if you have any queries with AVG products. Thank you.
I'm running AVG Free v2015.0.6140 on XP
It tried to perform an update overnight but was hung at 60% this morning. I've retried a couple of times but it hangs at 60% each time.
Any ideas?
Hi Trevor,
Sorry to know that. We request you to delete temporary update files of AVG as per this article ( http://support.avg.com/SupportArticleView?urlname=Update-failed-or-not-working-in-AVG ) to fix this issue. If the issue persists, please try to repair AVG ( http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG ) and check if it is working fine.
Feel free to contact us if you have any queries with AVG products. Thank you.
Thank you for trying out the suggestions and I appreciate your efforts. Please click on this link http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_692.exe to download the setup file for AVG 2016 free version and run it to upgrade AVG to latest version. It should resolve your issue. Please, feel free to let me know if you require any further assistance. Thank you.