As of right now I am not currently at this computer and will try this again, but I did try uninstalling AVG to reinstall the AVG free version, but it would not let me do anything because it kept saying "update has detected a running installation. Please complete this installation first before proceeding." And then I'd get an error code.
As a result, I do not think it will let me reinstall. But as I said, I will check this out when I get home from work.
For the past few weeks now whenever I turn on my computer it tells me that my Free AVG software is out of date. I click to update it and it says that there is already another installation in progress. I followed the directions given on this site and have my task manager opened up. There were three Windows Installers in progress. I was able to delete two of them, but cannot delete the third one. As a result, I am unable to do anything with AVG. I cannot download any other virus protection program either. What else do I need to do?
Hello Jennifer,
We are sorry for the inconvenience caused.
Have you tried with the reinstallation of AVG Free version?
If not, please do uninstall: http://avgread.me/1DEtNP0 and reinstall: http://avgread.me/1bsCjtC, then check whether you are able to update it without any issues.
Thank you for understanding.
As of right now I am not currently at this computer and will try this again, but I did try uninstalling AVG to reinstall the AVG free version, but it would not let me do anything because it kept saying "update has detected a running installation. Please complete this installation first before proceeding." And then I'd get an error code.
As a result, I do not think it will let me reinstall. But as I said, I will check this out when I get home from work.
Hello Jennifer,
We are sorry for the inconvenience caused.
Have you tried with the reinstallation of AVG Free version?
If not, please do uninstall: http://avgread.me/1DEtNP0 and reinstall: http://avgread.me/1bsCjtC, then check whether you are able to update it without any issues.
Thank you for understanding.
Jennifer, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Sure, Jennifer. You can give it a try. If you still have any issue, please let us know and we will assist you further.
Thank you
It still will not let me uninstall AVG. I am currently trying to use AVG Remover…it's been running for almost 12 hours! All it says is "working, please wait." It has not restarted or anything yet. I found the AVG program and apparently this was updated on March 17, 2017…that's about how long I've kep getting the "update not working etc." message…maybe that's the issue…
I am getting very frustrated here as I have been without any antivirus protetction for almost a month.