Hi Navi,
We will help you with this.
May I know the version of AVG program installed on your PC? To check the version, open AVG AntiVirus free/AVG Internet Security > Menu > About.
Share the screenshot (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home) of the update failure message and you can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Hello Suresh,
I understand the inconvenience. After installing AVG, it shouldn't happen. Are you using AVG trial or Paid version? May I know the Operating system installed on your Desktop?
Launch the FOX App on your device. Sign in with an existing Connect | Fox News (https://foxnewscomconect.com/) account by entering your email and password. Once you're signed in, select the Cast icon from the upper or lower right side of the screen. Select your Chromecast from the list of devices to launch the FOX App on your TV.The app is free to download. But to access shows and other content you must have a paid TV provider subscription. How do I download the FOX NOW app on my Smart TV? Locate FOX NOW on your Smart TV's APP screen, press “ENTER” and then select the “DOWNLOAD” option.Exclusive Content: Daily opinion-driven programming and on-demand documentaries that get to the real stories behind the headlines. Exclusive Experiences: Events featuring your favorite personalities for more information. Exclusive Access: One-of-a-kind FOX News merchandise you can't get anywhere else.
Launch the FOX App on your device. Sign in with an existing Connect | Fox News (https://foxnewscomconect.com/) account by entering your email and password. Once you're signed in, select the Cast icon from the upper or lower right side of the screen. Select your Chromecast from the list of devices to launch the FOX App on your TV.The app is free to download. But to access shows and other content you must have a paid TV provider subscription. How do I download the FOX NOW app on my Smart TV? Locate FOX NOW on your Smart TV's APP screen, press “ENTER” and then select the “DOWNLOAD” option.Exclusive Content: Daily opinion-driven programming and on-demand documentaries that get to the real stories behind the headlines. Exclusive Experiences: Events featuring your favorite personalities for more information. Exclusive Access: One-of-a-kind FOX News merchandise you can't get anywhere else.
I just had to go to the Task Manager -> Process tab and delete the "Windows Installer" manually, after that the AVG updated normally, I didn't need to re-install.
Christoper, thank you for the information.
We appreciate your time and co-operation.
The solution by Pablo Soto "Task Manager -> Process tab and delete the 'Windows Installer' manually worked for me also.
I would just like to point out that completely uninstalling antivirus software is a risky game to play IMO.
Some viruses can block your software from updating and subsequently allow newer malware to come in under the radar. I am always very suspicious of uninstalling my AV software and would never recomend this unless absolutely confident there is nothing dodgy going on in the background. Once your software is uninstalled anything can happen, including the virus making it seem as though your AV software has succesfully been re-installed.
Thank you Pablo you are the best!!! Your solution worked for me too.
Ok, did the full uninstall and install step and its back up and running normally again. Thanks for the help.
I had the identical issue with my paid-for version of AntiVirus as did Richard Hess, and it was making me crazy until I Googled and found this solution, which was successful. Kishore, thank you very much for your assistance with this matter…
I can't find the Windows Installer either, nor that "msiexec.exe".
My AVG 2015 has started giving issues as of 8/23/15 as whenever I ran the Update now button it would come back stating: Update failed, Update has detected running installation. Complete that installation before starting update. From what I have noticed that the windows installer in my current OS (Windows 10 Pro) is currently greyed out and is currently set to manual. This may be an issue in the registry itself but I have yet to figure that part out. Any help on this manner would be appreciated as it is affecting installing/uninstalling other programs as well.
Hello Richard, I apologize for the inconvenience caused. Please have a look at this article - http://avgread.me/1G3Nbwm .
Pablo Soto
I just had to go to the Task Manager -> Process tab and delete the "Windows Installer" manually, after that the AVG updated normally, I didn't need to re-install.
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Hi, I have the same problem (using W10) and removed and reinstalled AVG with the Remover and still same error message. I don't see the Windows Installer in the Task Manager. Any help would be appreciated! Thanks
Hi Paul,
You can find answer to your question together with your another post here ( https://support.avg.com/answers?id=906b00000008n6L ). Please try to keep the whole conversation in one question/thread to speed up resolution.
Feel free to contact us if you have any queries with AVG products. Thanks.
The same thing is happening to me, and when I try to update some Adobe software, I get the error that says an installer is currently running, even though nothing is running. This seems to be a Windows 10 Issue. Has AVG learned anything about this?
I just had to go to the Task Manager -> Process tab and delete the "Windows Installer" manually, after that the AVG updated normally, I didn't need to re-install.
Hello Richard. I kindly request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install the AVG program. please click on this link. http://support.microsoft.com/en-us/kb/827218 to determine whether your OS is a 32-bit or 64-bit.
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Once uninstalled please follow the instructions on the article http://avgread.me/1czW57x to reinstall the AVG program. Please feel free to contact us back for further assistance. Thank you.
Hello Ada,
Thank you for your kind word and for your support of AVG products. It is customers like you that are helping to make AVG a household name.
Feel free to contact us again for any further assistance.
Thank you.
AVG Version 2015.0.6125
Virus Database Version 4392/10497 (Sunday 8/23/15)
Link Scanner Version: 2722
Toolbar Version: N/ZA
Anti-Spam version: N/A