Hello Dianne, we suggest you to follow the instructions mentioned in the following link http://bit.ly/1BeQXvi . Please feel free to contact us should you need any further assistance.
Dianne, Have a look @ this article (http://avgclick.me/checkAVGinstall).
AVG Guru
I was billed for an update and when I clicked on download, the end result was it would install the update due to :
Severity: Error
Error Code: 0xC0070643
Error Message: General Internal Error
Additional Message: MSI Engine failed to install the product @ AVGMSI_error27046
Driver Installation Failed: (0xE0010054)
Why did it do this?
Dianne, Have a look @ this article (http://avgclick.me/checkAVGinstall).
AVG Guru
Hello Dianne, we suggest you to follow the instructions mentioned in the following link http://bit.ly/1BeQXvi . Please feel free to contact us should you need any further assistance.