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AVG Protection
6

Hello Malcolm,
We apologize for the inconvenience.
To assist you better, could you please send us the screenshot of the error message you see in AVG? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot
Thank you.

1

After working happily for several months my AVG free has suddenly stopped updating. I click on 'fix this' - but the problem is not resolved. My internet connection appears to be ok. Help please

4

On a second re-start AVG has updated sucessfully - so hopegfully the problem has resolved itself. I will keep an eye on it and repost if the problem returns. Thanks for help.

5

Hello Malcolm,
We apologize for the inconvenience.
To assist you better, could you please send us the screenshot of the error message you see in AVG? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot
Thank you.

2

Hello Malcolm,
We are happy to know that the issue is resolved. If you still have any query regarding AVG, you can always contact us.
Thank you.

3

Malcolm, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru