Update not available as per instructions

AVG Protection
3

Hi Istvan,

We understand your concern, to assist you further, could you tell us the AVG Product that you're referring to?
Also, AVG Internet Security - Unlimited does not require a license number for activation, as it is activated using your AVG My Account that was created during your purchase. If you have already installed the product, please follow these steps to activate it:

1. Open AVG Zen (click Start - Programs - AVG Zen - AVG).
2. Click Connect in the top part of the window.
3. Click Connect to an existing Zen Network.
4. Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
5. AVG Zen will recognize your subscription and your AVG product will be activated.

Thank you!

1

HI, I  JUST INSTALLED AVG FREE, BUT I ALSO HAVE A LICENSE FOR THE PREMIUM PRODUCT , BUT THE INSTRUCTIONS GIVEN TO COPY AND PASTE THE LICENSE DO NOT COINICDE WITH THE AVG FREE, IN OTHER WORDS I CANNOT ADD THE LICENSE, MUST I DEL AVG AND START AGAIN?

2

Hi Istvan,

We understand your concern, to assist you further, could you tell us the AVG Product that you're referring to?
Also, AVG Internet Security - Unlimited does not require a license number for activation, as it is activated using your AVG My Account that was created during your purchase. If you have already installed the product, please follow these steps to activate it:

1. Open AVG Zen (click Start - Programs - AVG Zen - AVG).
2. Click Connect in the top part of the window.
3. Click Connect to an existing Zen Network.
4. Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
5. AVG Zen will recognize your subscription and your AVG product will be activated.

Thank you!