Update not possible

Hello Rüdiger. I apologize for the inconvenience caused. I would request you to uninstall and reinstall your AVG Internet Security program once and try updating. If the issue still persists please do let us know. To download, install and activate AVG Internet Security program please follow the instructions mentioned in this link: http://avgread.me/1DXPL5z. Thank you.

Last week I have the program AVG Internet Security 2015 installed ( Windows XP ). After the installation the first connection to the update server did not work. The problem still exists today. The program calls during the update the following address: https://av.update.avg.com/softw/av/master.ctf 2/2

Screenshot:

Hello Rüdiger. I apologize for the inconvenience caused. I would request you to uninstall and reinstall your AVG Internet Security program once and try updating. If the issue still persists please do let us know. To download, install and activate AVG Internet Security program please follow the instructions mentioned in this link: http://avgread.me/1DXPL5z. Thank you.