Update on last post

Viruses & Threats
3

Hello Richard,
We've replied to your original post, please check and revert to us.
Please try to keep the whole conversation in one thread to speed up the resolution.
Thank you.

1

sadly i omitted to list my pc and that it runs windows 7 professional so here is the info  many thanks again

2

Hello Richard,
We've replied to your original post, please check and revert to us.
Please try to keep the whole conversation in one thread to speed up the resolution.
Thank you.