Update payment Method button is not working!

cant update a new credit card, i tried in my phone and pc

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Actually I have the same problem with my AVG Ultimate.
What can I do to solve it?
Unfortunately I have no opportunity to email or call AVG.
That’s not good.
Please contact me.

Same problem and therefore unable to renew subscription because i need to change the credit card details the following message comes up there is a glitch. impossible to contact them, if not resolved I will be forced to purchase an alternative product

This is what happen to me too.. so, there’s still no clue to this problem then…

it does not look like it, unless AVG resolve the issue and there is no way that I know of contacting them directly, then how do I renew my subscription. It would seem I have probably two courses of action, close my account and open again as a new subscriber, but this does not build my confidence with the company. OR buy from a competitor.

Me too, get the glitch message - have been trying for over a week. Surely they will have realized by now that they have a problem at their end

meme probleme depuis 15 jours. que faire??

Ich kann meine Zahlungsdaten nicht aktualisieren - was ist zu tun?

I can’t change from paypal to a card. Can’t add a card. Update button doesn’t work for me either and I’m going around in circles trying to find help. Can’t email or submit online form, and not able at this time to phone.
Wonder if I should just cancel account then reopen again…Surely there must be someway to contact AVG support??? :frowning:

Cancel the account, if they cannot solve a simple problem then perhaps they are no good at anything else!!! I personally am going to another provider