Update required

AVG Protection
4

I am running version 16.161.8048
Frame work version 1.143.2.51391
These are the numbers I took directly of of the about of my current antivirus, is this a current system? and if not why doesent AVG tell people they need to install a new version instead of leaving the old one fail? Ok just want to get the problem solved is all, let me know if im supose to remove the old anti virus and re install ?

11

I have the latest version of AVG Internet Security and this problem happened to me today.

12

Rendell,
We apologize for the difficulties, could you please provide us the screenshot http://avgclick.me/getscreenshot of that message you are getting? Let us know the exact version of AVG and name of AVG program you have installed. Awaiting your reply, thank you.

1

My computer saying you are not fully protected, some components needs update, i fix and update avg, after that it is still saying not fully protected. I do it many times but it is saying (you are not fully protected, some components needs update)… But it is saying update succesfully.      How to fix that?

2

Hi

I have the PAID version of AVG Internet Security.
I am experincing the same problem and have been unable to resolve it.
I have tried several times to restart, but the same message "update Required" shows up.

Any help would be greatly appreciated.

10

Lalit, thank you for confirming.
You are using an older version of AVG. We'd request to run AVG Remover tool as described in the link below to uninstall older version completely and re install the latest version:
http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
Refer to instructions in the link below on how to download and install latest version AVG Internet Security:
http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection .

3

What is the latest version that I should be using???

5

Ranjani

Many thanks for the information.
I have been using AVG for thelast fifteen years. 
I have always updated the software, amlost everyday. 
Not sure why this has not updated to the latest version?
Could you please confirm, Installing the latest version , will not restrict access to any files on my computer?

7

Lalit, 

You should have AVG 18.6. The screenshot shows 16.16 and that's why we recommended you to reinstall it. 

Please use AVG Clear and remover tools using above links to uninstall and reinstall your AVG product. 

​We are here if you need further assistance.

8

@ David Lipschitz
David, Please see your other posting (https://support.avg.com/answers?id=9060N000000g8ddQAA).
AVG Guru

9

I completely uninstalled and ran the uninstall program (AVG_Remover) and then reinstalled and its all ok now. It also unexpectedly solved a Firewall problem I've had with Forticlient, which I appreciate.

And the application has a completely new look and feel, which I appreciate.

6

I am haveing the same problem, exactly the same, Im running AVG internet security also, I did all the updates and did the repair and same results, the COMPUTER icon still says updates needed, so I do that and it says im updated but icon is still red says updates needed. I have four computers running xp, all legal licnesed with AVG just paid up for two more years- Please check your system there has to be some problem as to why people are reporting this. I noticed my problems on August 27, 2018 so this is a new issue. I always check up dates and make sure things are current. Please do someting about this.
Thank you