Pat, General topic info… "Business products" support… For assistance have a look @ this AVG webpage (https://support.avg.com/business_contact_form?l=en_US). Please be informed that this Community forum basically deals with 'home' version of AVG products. Furthermore the "Business products" area has now been removed from the 'Community topics' list @ the top LHS of this page. Finally please be informed that the support for "Business products" is not now available within this Community.
AVG Guru
We manage a lot of AVG 2016 Business Installation from one Remote Admin. The RA server is not inside the LAN of the clients, it doesn't (and should not) operate as Update Proxy.
We are now forced to upgrade all machines to AVG 2018 (thanks, 2 weeks notice, great job, Avast!). We try to do this with the built in Tools|Upgrade discontinued Products Menu. Which fails spectacularly for all machines, no matter where they are with:
Update failed (Requested file is not available on server)
So, what to do here? Can we at least find out which file is not available on what server?
Pat, General topic info… "Business products" support… For assistance have a look @ this AVG webpage (https://support.avg.com/business_contact_form?l=en_US). Please be informed that this Community forum basically deals with 'home' version of AVG products. Furthermore the "Business products" area has now been removed from the 'Community topics' list @ the top LHS of this page. Finally please be informed that the support for "Business products" is not now available within this Community.
AVG Guru