Update to Internet Security 2017

Hello Thomas,
We are sorry for any inconvenience caused. However, AVG Internet Security 2016 and AVG Internet Security 2017 are same. We just have have released AVG Internet Security- unlimited 2017.
However, you can use AVG Protection 2016 now which you have installed with new license number. You can see your license number on your AVG Internet Security interface. Please open your AVG Internet Security and click on support button. Thank you.

I bought this AVG Protection License for all my PCs on Nov 28 2016           GSR2-X1741561-F9E0 
The corresponding download address is not valid                                                                                                                                  http://download.avg.com/filedir/inst/avg_gsr_stb_all_445p1_104.exe
What can I do to download install and activsate my AVG Protection ?

Last year i bought a license for AVG Internet Security 2016 from a reseller. Is it possible to perform an update to Internet Security 2017 with this license?
Hello Thomas,
This means that the license was purchased from AVG Web site and the user requested for refund for this purchase as he did not require this license. So the status refunded indicates that the license is no longer active.
Thank you

I bought this AVG Protection License for all my PCs on Nov 28 2016           GSR2-X1741561-F9E0 
The corresponding download address is not valid                                                                                                                                  http://download.avg.com/filedir/inst/avg_gsr_stb_all_445p1_104.exe
What can I do to download install and activsate my AVG Protection ?

Hello,

here is my license number: IMCZH-2G7FU-NYUMV-QBPUB-JYIUJ-POWFH

Hello Karthikeyan,

thanks again. Hmm strange, as i said above, i bought this license number from an authorized AVG reseller.
What does this mean … the license is refunded?

Thank you for providing the screenshot but we request you to not to provide the license number or any personal details on any public forums.
Yes, you can install the AVG 2017 version and use this link: http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe to download the AVG Internet Security 2017.
If there is any issue please do let us know.

Hello Thomas,
We are sorry to inform that we do not see any active AVG Internet Security subscription from your account. Could you please provide us the license number you have that is valid till June 2017?
Thank you

Hello Thomas,
We are sorry for any inconvenience caused. However, AVG Internet Security 2016 and AVG Internet Security 2017 are same. We just have have released AVG Internet Security- unlimited 2017.
However, you can use AVG Protection 2016 now which you have installed with new license number. You can see your license number on your AVG Internet Security interface. Please open your AVG Internet Security and click on support button. Thank you.

Hello Karthikeyan,

thank you for your quick reply. My license is valid until June 2017. What does you mean with contact AVG sales Team, have i to buy a new license for Internet Security 2017?

Hello Thomas,
Thank you for the license number. We see from our record that the license number you have provided is not active and the status of the license is refunded. This license cannot be upgraded to 2017 version.
Thank you