Update to super spyware

Other posting (https://support.avg.com/answers?id=906b0000000D4gZAAS).
AVG Guru

I updated my computer to Super Spyware on Nov 8 2014. my new license Key or password is 028-590-8700. My order number 600-439036. And according to my bank statement a fee of $10.50  has been honored. I can not tell whether I have the Samsoft Super protection or not. It seems I do not.
I have a conformation from Sammsoft.com stating the above. I have a phone number 425-369-2279 and have called them and left them a message, but have not received any replies. This all happened up untill Dec 19  2014,  when I then purchased a new computor. I do have the AVG transferred to my new computer, and am asking for any assistance you can offer in this matter. In advance I like to Thank you very much
Peter Breeman

Other posting (https://support.avg.com/answers?id=906b0000000D4gZAAS).
AVG Guru