Hi Jim,
We apologize for the inconvenience. We'll check & help you with the refund.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
I was surprised to find that my card was charged on 21/3/2022 with € 89.99. On 24/3/2022 (much later) you contact me, and offer me coupons. I want to inform you that I did not request a subscription renewal. In my order history there is no option to ask for a refund. It is a product i do not need. I ask for the return of € 88,99.I haven't received any news after dending 3-4 emails.
Thank you
Order ID:#(Order ID redacted)
Hi Jim,
We apologize for the inconvenience. We'll check & help you with the refund.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.