UPDATED AVG now showing YOU ARE UNPROTECTED

Hi, … Today 01/09/2020 i updated AVG.
It now shows the AVG FREE, … YOU ARE UNPROTECTED red banner  in the TASK BAR.
YET , …
FILE and BEHAVIOR SHIELDS are GREEN CHECKED.
WEB and E MAIL SHIELDS are GREEN CHECKED.
ALL UPDATES are UP TO DATE.
Have tried REPAIR but ISSUE STILL PERSISTS.
WHY ???

Are you NO LONGER SUPPORTING WINDOWS 7 ???
Need answer.
Regards.
Frank.






Hi Frank,

We are sorry to hear this.

We will help you to resolve the issue.

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Hi,
Can we please have an answer to this from AVG on the forum?
Is AVG working on a fix for this and is it safe to update to the latest version yet?
Please could we have all replies from AVG linked to this post without having to create separate posts as it is a common problem.
Many thanks.

Hi Andrea and Hristo,

Please contact us through separate post to assist your further.

Thank you.

Hi Bernard,

Yes, we could see that customers are facing issue with the latest update.

We did ask the customers to contact us through separate post in order to locate their account and provide us our additional support.

Thank you.

HI same problem with win 10
help please

HI same problem with win 10
help please