Hello April,
I apologize for the inconvenience you experienced in this case.
I request you to please use AVG remover tool to uninstall your AVG Product from your system and reinstal it.
To downlaod AVG remover tool please follow the below steps:
Please follow the below steps to download AVG remover tool:
1. Please click on the link http://download.avg.com/filedir/util/AVG_Remover.exe to download the AVG Remover tool.
2.Run the downloaded tool and follow the instructions displayed on your screen.
3.Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
To install please refer the article http://avgread.me/1czW57x .I have also sent you an email to install your AVG product along with the license number. Feel free to contact us if you have any issues further. Thanks you.
i can find my liscence number but it wont accept it. but where do i find what it is looking for? i upgraded to windows 10 and now AVG is like who are you and wtf do you want… oh ium sorry you want to log in? NOPE. thats is how my day is going lol.
Hello April,
I apologize for the inconvenience you experienced in this case.
I request you to please use AVG remover tool to uninstall your AVG Product from your system and reinstal it.
To downlaod AVG remover tool please follow the below steps:
Please follow the below steps to download AVG remover tool:
1. Please click on the link http://download.avg.com/filedir/util/AVG_Remover.exe to download the AVG Remover tool.
2.Run the downloaded tool and follow the instructions displayed on your screen.
3.Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
To install please refer the article http://avgread.me/1czW57x .I have also sent you an email to install your AVG product along with the license number. Feel free to contact us if you have any issues further. Thanks you.