Updates AVG-free and restarted, now ACT! CRM won't start

AVG Protection
9

I was able to solve my problem by adding the application "ActSage.exe" to the AVG exception list. Everything is now working perfectly.

8

Hello Steve, I apologize for the inconvenience you experienced in this case. Please refer the article http://avgread.me/18WB2dg to add exception. Please feel free to get back to us for any issues with AVG. Thank you.

7

Hello Gulam.
I've the same problem. I add the exception as suggested but problem still remain. Any other suggestion?

1

Got prompted to update AVG-free yesterday. Updated to 2015.0.6081 then restarted. My ACT! 2012 (formerly a Sage product) now won't start up. Clicking the shortcut does nothing. No error dialog, no splash screen. In Task Manager, "ActSage.exe" pops up in the list momentarily under the Processes tab. The ACT! people said this is a known problem and requires "exceptions" in AVG. Help!!!

2

I was able to solve my problem by adding the application "ActSage.exe" to the AVG exception list. Everything is now working perfectly.

3

Hello Gulam.
I've the same problem. I add the exception as suggested but problem still remain. Any other suggestion?

4

Hello Steve. Did you solved adding the exception? Do you add a single fille or all the folder?

5

Hello Steve, I apologize for the inconvenience you experienced in this case. Please refer the article http://avgread.me/18WB2dg to add exception. Please feel free to get back to us for any issues with AVG. Thank you.

6

Hello Steve. It's pleasure to hear that your issue has been resolved. I really appreciate all your patience and efforts. Please feel free to contact us for any further assistance. Thank you.