Hello Linda,
We apologize to hear that you are experiencing issues to update AVG. Please follow the steps below to set update proxy in AVG to automatic.
Open your AVG program.
From the menu Options, select Advanced settings.
In the left pane, navigate to Update and expand the item.
Click the sub-item Proxy.
In the right pane, select Auto.
Click on Apply and OK to save the settings.
Then try to update AVG and check if the issue is resolved.
Please, feel free to let us know if you require any further assistance. Thank you.
the updates are failing – it says the proxy settings are not configured properly – then it says update manage is not active
How do I fix this
Hello Linda,
We apologize to hear that you are experiencing issues to update AVG. Please follow the steps below to set update proxy in AVG to automatic.
Open your AVG program.
From the menu Options, select Advanced settings.
In the left pane, navigate to Update and expand the item.
Click the sub-item Proxy.
In the right pane, select Auto.
Click on Apply and OK to save the settings.
Then try to update AVG and check if the issue is resolved.
Please, feel free to let us know if you require any further assistance. Thank you.
Hello Linda,
We are sorry to know that you got error. In this case, we suggest you to run offline updates of AVG and see if that fix the issue. Please click on this link for the steps to run the offline updates http://support.avg.com/SupportArticleView?urlname=How-to-update-AVG. If you still have any issue, feel free to contact us.
Thank you
It says an error occured when saving the configurat0n: the date is invalid