Updates won't work

AVG Performance
5

I'm on Windows 7.

Something has to be wrong. My event history says AVG stopped woprking on 5-26 this year.

6

Hello Dave.  I apologize for the inconvenience caused.I request you to follow below steps,
1.Go to www.avg.com/update.
2.Select the update files you need (typically Virus definitions and All necessary modules for your operating system) and download them to a portable media, e.g. a USB flashdisk.
3.Open your AVG program.
4.In the menu Options, click Update from directory.
5.Navigate to the folder where you stored the update files, and click OK.Thank you

1

I followed the suggestion to rest updates and at that point I did get the update to work.Now,they won't wortk…again.

Now what?


3

Hello Dave. Thank you so much for providing the 'OS' information. To resolve the issue, I request you to uninstall all AVG programs using 'AVG Remover Tool' and reinstall your AVG program once. Kindly click the link http://avgread.me/1DEtNP0 [Scroll Down for AVG Remover Tool] for the instructions to uninstall AVG. After uninstalling, kindly click the link http://avgread.me/1FKGRZI for the instructions to download and install your program 'AVG Protection'. After reinstalling, Click the link http://avgread.me/1TgZWYq for the instructions to 'Update' your AVG Offline. Please feel free to contact us back for any further assistance. Thank you.

4

I'm on Windows 7.

Something has to be wrong. My event history says AVG stopped woprking on 5-26 this year.

2

Hello Dave.  I apologize for the inconvenience caused.I request you to follow below steps,
1.Go to www.avg.com/update.
2.Select the update files you need (typically Virus definitions and All necessary modules for your operating system) and download them to a portable media, e.g. a USB flashdisk.
3.Open your AVG program.
4.In the menu Options, click Update from directory.
5.Navigate to the folder where you stored the update files, and click OK.Thank you