Hello, Valerie. You can go to the Sales Support (https://support.avg.com/support_sales) website and click the request and refund for the accidental license. - John
I was asked to update my payment details and in doing so have purchased another licence, which I don't need as my current one doesn't expire until April. How do I get a refund, or does this new license run for another two years i.e. until 2017? I tried replying to the email with the license details, but it just bounced back. Help!!!
Hello, Valerie. You can go to the Sales Support (https://support.avg.com/support_sales) website and click the request and refund for the accidental license. - John