Updating to AntiVirus 2015

Hello John. I recommend that you perform a complete uninstall of AVG by running the AVG removal tool from Install AVG on your PC, Mac | AVG installation files. Once your computer has been restarted, re-download your AVG product from Download Free Antivirus Software for PC | AVG Virus Protection and see if the registration code will work.

Thanks
Matthew Simm

Product didn't install all elements properly. "Computer" and "Web" protection requires and update. When you click "Fix Now" it returns the error "could not finish automatic state repair" and "General error" message.

I have restarted my computer but it makes no difference.

I have also tried to repair the program but the installation no loner recognises the registration code key.

What would be the next step to correct the application?

Hello John. I recommend that you perform a complete uninstall of AVG by running the AVG removal tool from http://www.avg.com/gb-en/utilities. Once your computer has been restarted, re-download your AVG product from http://www.avg.com/download and see if the registration code will work.

Thanks
Matthew Simm