Hello John,
We will check and help you to resolve it. As you are unable to complete the virus data base update, we request you to repair the AVG Anti-virus and restart the PC.
Refer the following article to repair AVG anti-virus program (https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus). Please try the above steps and let us know how it works. Keep us updated.
Just downloaded AVG AntiVirus Free on my pc tried to run the first scan was running for an hour and got stuck at 99% of virus definitions did not start the smart scan
Hello John,
We will check and help you to resolve it. As you are unable to complete the virus data base update, we request you to repair the AVG Anti-virus and restart the PC.
Refer the following article to repair AVG anti-virus program (https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus). Please try the above steps and let us know how it works. Keep us updated.