Hello Kevin,
Thank you for choosing AVG. We regret to hear for any inconvenience caused to you with activation. Upon checking your account details we see that you have paid for AVG Protection multi device and AVG Performance multi device. Do you have AVG Zen installed on your PC? If so, please follow the steps below to login to AVG Zen network with your AVG My account email and password:
Open AVG Zen.
Click Connect in the top part of the window.
Click Create a new Zen Network or Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.
Thank you. Feel free to let us know if you require any further assistance.
Hello Kevin,
Thank you for choosing AVG. We regret to hear for any inconvenience caused to you with activation. Upon checking your account details we see that you have paid for AVG Protection multi device and AVG Performance multi device. Do you have AVG Zen installed on your PC? If so, please follow the steps below to login to AVG Zen network with your AVG My account email and password:
Open AVG Zen.
Click Connect in the top part of the window.
Click Create a new Zen Network or Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.
Thank you. Feel free to let us know if you require any further assistance.
I want to upgrade free AVG to full products that I have already paid for. Can't find where to enter voucher number… Directions did say to log on to account and then AVG FREE would automatically upgrade to full products. Do I need to unstall and try again?