Hello Kkk,
We are sorry to hear this.
Have you been charged for the renewal that you tried to purchase?
Unfortunately, we couldn't find any license details on the email address that you provided on the community account.
Did you use this same email address during the purchase of AVG license or is it a different one?
so it did an update I now have 2 versions running it does not recognise my email anymore (ive had to create a new account) and when I tried to renew via the offer link it took all my data then nothing?
what is the problem it now does not even show my products and has included a vpn which I try now its already on!
but wont allow me to renew my other products like driver and optimize etc
help???
what is the problem it now does not even show my products and has included a vpn which I try now its already on!
but wont allow me to renew my other products like driver and optimize etc
help???
Hello Kkk,
We are sorry to hear this.
Have you been charged for the renewal that you tried to purchase?
Unfortunately, we couldn't find any license details on the email address that you provided on the community account.
Did you use this same email address during the purchase of AVG license or is it a different one?