Upgrade not showing pro

AVG Subscription
3

Hello, Gilbert.
May I know if it is on a Windows or an Android device that you are trying to activate AVG?

1

I upgraded and it still asking me to upgrade to pro like I didn't pay what gives it should say I got pro version 


2

Hello, Gilbert.
May I know if it is on a Windows or an Android device that you are trying to activate AVG?