Hi Rumen,
We apologize for the inconvenience caused to you.
We will check and help you with this issue.
We would request you to contact our AVG billing & sales team using this link: https://support.avg.com/support_sales_chat?l=en and they will check and help you to review your payment status and also provides best offer price.
Thank you.
Today I saw AVG's advance payment screen of the Program Update. It offered me the Ultimate version (AVG Internet Security and access to all security, performance, and privacy apps) for about $ 174. For two years for 10 devices. I am currently using a two-year subscription to AVG Internet Security for 10 devices. After entering the data from the first screen (bank account, etc.), the next screen (Review) does not load. Is it possible that I transferred my money to the wrong place? Unfortunately, my bank is not working today.
Why have I been charged $63.36 for merchandise that I did'nt authorize?
Thomas E. Wilson
[Email address removed]
Hello Thomas,
We will certainly check and help you.
It is not recommended to share your personal or other sensitive information over this public post. Hence, we've removed your email address.
To further look into your order/subscription details, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we can locate your account and help you further.
https://support.avg.com/support_ask
Thank you for your understanding.
Tip: Troubleshooting an unknown charge from AVG
Hi Rumen,
We apologize for the inconvenience caused to you.
We will check and help you with this issue.
We would request you to contact our AVG billing & sales team using this link: https://support.avg.com/support_sales_chat?l=en and they will check and help you to review your payment status and also provides best offer price.
Thank you.