Upgrade single use licence to a multiple use licence

AVG Performance
5

Hi Robert,

Your existing AVG PC TuneUp (1 Computer) license can't be changed to Multi-Device.
Instead, we request you to get refund for 1 computer license and get AVG TuneUp Multi-Device through this https://www.avg.com/avg-pctuneup website.
Let us know whether you confirm to get refund for 1 computer license.
Thank you.

1

I have a PC with a single machine AVG Tune up licence valid until July 2022.
I would like to change this to a multiple use licence. Can you advise me how to proceed?

2

Appreciate the confirmation, Robert.

We would like to inform you that the refund of your AVG PC TuneUp (1 computer) order has been started.

Once we finish our internal refund procedure, the transaction will be processed by the payment operator. You will receive additional confirmation in a separate e-mail.

Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.

Generally, it should not take more than 7 business days.

3

Hi Robert,

Your existing AVG PC TuneUp (1 Computer) license can't be changed to Multi-Device.
Instead, we request you to get refund for 1 computer license and get AVG TuneUp Multi-Device through this https://www.avg.com/avg-pctuneup website.
Let us know whether you confirm to get refund for 1 computer license.
Thank you.

4

Hi I can confirm this