The AVG web site instructions after I made the purchase did not tell me to uninstall the old PC TuneUp, just to download and install the new product. I don't see the old software in the list of apps so how do I uninstall it now?
I'm running Windows 10 and just upgraded from PC Tuneup to the latest Pro version with ZEN. The ZEN install window stopped installing at 96%. During the install process PC Tuneup started automatically, did its scan and I clicked the button to have it do the fixes. All that finished but the install still shows 96%. Should I just close the install window?
Hello Steven,
Please be informed that it is recommended to uninstall AVG PC TuneUp from your pc before installing AVG Performance in your pc, since it will cause conflict your pc. Please uninstall AVG PC TuneUp from your pc http://avgread.me/1DEtNP0 and then install AVG Performance in your pc using the following link http://files-download.avg.com/inst/mp/AVG_Performance_803.exe .
Please feel free to contact us for any further assistance. Thank you.
Steven, The remover linked by Aravind (AVG Technologies) was for AVG PC TuneUp.
AVG Guru
Do I have to uninstall AVG Internet Security as well?
Thank you for your help.
Steve
Hello Steven,
Please be informed that it is recommended to uninstall AVG PC TuneUp from your pc before installing AVG Performance in your pc, since it will cause conflict your pc. Please uninstall AVG PC TuneUp from your pc http://avgread.me/1DEtNP0 and then install AVG Performance in your pc using the following link http://files-download.avg.com/inst/mp/AVG_Performance_803.exe .
Please feel free to contact us for any further assistance. Thank you.