Upgraded and Invoiced but PC's not updating

AVG Protection
5

Hello Ian,
We apologize for the inconvenience.
We request you to uninstall all the other AVG product installed in your pc using the remover tool and then reinstall AVG Protection in your second pc to get your issue fixed.
To run AVG remover tool please click on the following link http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIrRe45ERkTwfLR3rRYZbZ3lYMDjfPS9%2B00xDTIhHml1X
And accept the license agreement and then choose the AVG product you wish to remove from your pc and then remove it and then restart your pc.

1

AVG Prem Security 2yr cover expired earlier this month.  Upgraded to AVG 2yr Pro.  Have done the software upgrades but only the first PC I have updated has got 100% cover with partial privacy and identity.  The other PC and laptops will not even attempt to refresh/sync/upgrade etc.

Any ideas…?

2

Hello Ian,
We apologize for the inconvenience.
We request you to uninstall all the other AVG product installed in your pc using the remover tool and then reinstall AVG Protection in your second pc to get your issue fixed.
To run AVG remover tool please click on the following link http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIrRe45ERkTwfLR3rRYZbZ3lYMDjfPS9%2B00xDTIhHml1X
And accept the license agreement and then choose the AVG product you wish to remove from your pc and then remove it and then restart your pc.

3

Note: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
To install AVG Protection in your pc please use the following link http://files-download.avg.com/inst/mp/AVG_Protection_806.exe to activate it http://avgread.me/1HOjOxZ .
Please feel free to contact us back for any further assistance. Thank you.

4

Success of a kind on the 2nd PC for protection. Thank you Aravind

…However, my next problem is the privacy & identity cover.  Only showing as 50% as my browser is not supported. …Internet Explorer 11 not supported??? Surely not