I ran the repair procedure specified and rebooted my PC. It did not fix the problem. Still shows "basic protection" in red and the tooltip says I'm unprotected. See the picture.
Hi Kevin,
We're sorry for the inconvenience caused.
Please perform repair of AVG Antivirus free as mentioned in this article and check the status.
Thank you.
Hi Kevin,
We're sorry for the inconvenience caused.
Please perform repair of AVG Antivirus free as mentioned in this article and check the status.
Thank you.
I ran the repair procedure specified and rebooted my PC. It did not fix the problem. Still shows "basic protection" in red and the tooltip says I'm unprotected. See the picture.
Removing and reinstalling seems to have fixed the problem. Thank you.
Please accept our apologies, Kevin.
In this case, we request you to reinstall your AVG Antivirus Free and check if the issue still persists.
Once you've uninstalled your AVG Antivirus Free, please refer to this article to reinstall it.
Thank you for understanding. Keep us updated.