Upgrading subsciption n query regarding remainder portion of existing subscription

Dear AVG support,
Good Day. I have a 2 year AVG internet security that’s for 1 computer billed every 2 years 
This will be automatically renewed on 15 September 2021

  1. Is it possible for me to upgrade to AVG ultimate for 10 machines?
  2. Should I renew now, will the new end date be calculated from now i.e May 2021 (in which case, will the remainder period be adjusted somehow? Or does it mean I will lose out on the remainder 4 months of the subscription?)
  3. Does 10 devices (for AVG ultimate) mean that it can be installed on 10 computers or is that supposed to mean 10 different kind of devices such as mobile phone, tablets, etc?
  4. If I do upgrade now, how do I ensure that another automatic deduction will not happen in Sept 2021 (I have come across posts of people complaining about this)
Thanking you in advance.
Regards,
Francis

Hello Francis,

We are glad to help you.
To answer your questions, 
1. Yes, it is possible to upgrade from AVG Internet Security 1 computer to AVG ultimate for 10 machines.
2. We will upgrade to AVG Ultimate 10 devices now and merge the remaining days in AVG Ultimate product.
3. AVG Ultimate for 10 devices means that you can install it on Windows, Mac, Android or iOS and also 10 other computers.
4. We will make sure that the automatic renewal is turned off to avoid further renewals.
Please let us know with your confirmation on this.
Thank you.