Upgrated from free version

Hi Gillian,

We're sorry to know that you've decided to cancel the AVG subscription.  
However, upon checking our records, we see that you've raised a refund request & the concerned team has already initiated the refund process.
If you still require assistance regarding this, feel free to write back to us.

Hello everyone,
     I have always used the free version of AVG but decided today to upgrade to the paid version, but when I down load it, I get a message saying that 'We are sorry but AVG requires at least XP SP3'   Obviously I dont have this so what do I do. Can I claim a refund?

Hi Gillian,

We're sorry to know that you've decided to cancel the AVG subscription.  
However, upon checking our records, we see that you've raised a refund request & the concerned team has already initiated the refund process.
If you still require assistance regarding this, feel free to write back to us.