Upload speed is slow when turn on AVG VPN

AVG VPN
5

Hello Salt, 

We are sorry for the inconvenience caused. We will help you to clarify it.
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
You can try to change the location in AVG Secure VPN and check whether you can see any changes in speed of upload. Thank you.

1

Hi, I have an issue uploading files into dropbox. When AVG VPN is on I can't even upload sometime, even if I can upload internet speed is slower than without VPN. Can you explain how to fix it. Thanks

2

Hello Salt, 

We are sorry for the inconvenience caused. We will help you to clarify it.
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
You can try to change the location in AVG Secure VPN and check whether you can see any changes in speed of upload. Thank you.

3

It sounds like you're experiencing some issues uploading files to Dropbox when AVG VPN is enabled. This could be due to a few different factors, such as a slow internet connection or VPN server congestion. Here are a few things you can try to troubleshoot the issue:

1. Try disabling AVG VPN temporarily and uploading the files. If the files upload without any issues, it's likely that AVG VPN is the cause of the problem.

2. If disabling AVG VPN isn't an option, try switching to a different VPN server location. Some server locations may be more congested than others, which can impact your upload speed.

3. Check your internet connection to make sure it's not the cause of the issue. You can try resetting your router or modem, or contacting your internet service provider for assistance.

4. Make sure you're using the latest version of Dropbox and AVG VPN, as older versions can sometimes cause compatibility issues.

I hope these tips help you resolve the issue. Let me know if you have any further questions or concerns.

4

Thank you for providing the information and helping other customers, Esa.
We appreciate your efforts.
If you need any further assistance, please feel free to contact us. We are always happy to help you. 
Thank you!