Uploading documents onto the planning portal

AVG Performance
2

Hello Rodger, 

We will check and help you to clarify it.

  • Do you get any alert or notification from AVG program when you try to upload documents?
  • Please share us the screenshot of the block message which you received. 
  • Have you tried to disable AVG Internet Security program and check the status? If not, please follow in this article to disable AVG program (https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus) and check it. 
Keep us updated. Thank you.
3

Hello Rodger, 

We will check and help you to clarify it.

  • Do you get any alert or notification from AVG program when you try to upload documents?
  • Please share us the screenshot of the block message which you received. 
  • Have you tried to disable AVG Internet Security program and check the status? If not, please follow in this article to disable AVG program (https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus) and check it. 
Keep us updated. Thank you.
1

I cant upload documents onto the planning portal. Could it be AVG that's preventing this.
I've tried using different browsers and the only way I am able to do this is to delete and reload google chrome. It will allow me to upload documents for one session then blocks them again