I tried to upload the screenshot several times over here and the answer is deleted. Do you have an email where to send the image of the threat? I use AVG Internet Security in Spanish, for payment and version 17.9.3040.
Hello, I have a problem with a virus called Win64:Evo.gen [Susp], that AVG bothers me all day that I was protected from a threat and sends me to analyze my PC, but does not find or solve anything. I have tried to find the file that threatens my computer, but I can not find anything in my files. I have read thousands of forums talking about Win64:Evo.gen [Susp] and none of them seems safe.
I need urgent help to eliminate it, since AVG does nothing more than block it, but not delete it or tell me the location of the threat.
Urgent help!!
I need urgent help to eliminate it, since AVG does nothing more than block it, but not delete it or tell me the location of the threat.
Urgent help!!
Hello Josefa,
Thank you for providing screenshot, it is available/visible for us. It seems to be a false positive, I have sent you an email. Please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix this issue as quickly and effectively as possible.
Best regards,
Alok.
Josefa,
Sorry for the difficulties, could you share the screenshot of that threat detection popup? Let us know the exact name and version of AVG product you have installed. Are you using our free/ trial or paid version of AVG?