Appreciate your efforts in working towards fixing the issue, Larry.
This might happen if there is a communication issue with the default browser & Outlook on your computer. You can either reset the existing default browser or set a different browser as default & check if it helps.
I am getting the same type of errors about Chrome. It started about 3 months ago but today it started up again and I copied a couple of screengrabs. So if I need something about my free account number or something just tell me where they are and I will send the PDFs to you.
Nick
Hello Larry,
AVG Internet Security or AVG tuneup does not block the hyberlink access in Outlook program. We can try to uninstall AVG Tuneup and check it.
You can also follow the steps in this article (https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus) to disable AVG Internet Security and check it.
Keep us updated.
Hello,
Just found this post, and I have the same problem. I've turned off proxy in settings. I've reseted Chrome browser. But the crap keeps showing up!! What to do after all the suggestions you guys have made to the others? Can one of your remote experts be of service for me? Please
Hi Midhun, I re-set Chrome and it came up with no threats found, & the pop up appeared again. Heres the screenshot
Hello Larry,
AVG Internet Security or AVG tuneup does not block the hyberlink access in Outlook program. We can try to uninstall AVG Tuneup and check it.
You can also follow the steps in this article (https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus) to disable AVG Internet Security and check it.
Keep us updated.
Hi, please help me, URL:Blacklist keeps on popping out
I keep getting a pop up that AVG has blocked this virus, but it keeps coming back every couple of seconds. I have run the scan, but it says all virus have been removed. However it still keeps popping up every second. Is there a way to remove it, because its stopping me from doing anything. Thanks
Thank you Avinash,
i have contacted the support now
I am also having this exact same issue with Opera, it started out with URL:Blacklist which I was fine with, thinking it was keeping my computer safe from dodgy websites but it is constantly giving me notifications and now shows me that it is blocking IP's infected with URL:Scam. Please help, there must be a fix for this issue
Hi Larry,
We will help you in this.
Kindly share us the screenshot of the notification?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you, Larry.
The file HxTsr.exe is a part of Microsoft Outlook.
If you are not sure whether the detection is correct or not, please submit a report to our developers.
They will analyze it and get back to you with results.
Visit https://www.avg.com/en-ww/false-positive-file-form to submit the report.
Hello Pat,
We will help you to check and clarify it.
It isn't recommended to share account/order, personal info over this public post. Please report the issue with a separate post, so that we can check and resolve your issue through email.
Thank you.
Sorry for the delay in responding, Larry.
We'd like to clarify that this detection was due to a malicious file downloaded through an outlook URL.
The URL has been reported to Outlook and it should be fixed now.
Hi Midhun, I re-set Chrome and it came up with no threats found, & the pop up appeared again. Heres the screenshot
Larry, did you submit the sample for analysis from Quarantine in AVG Internet Security?
If yes, I am afraid there won't be any reply. Our virus definitions will be updated accordingly post analysis.
Thanks for checking as requested, Gary.
To know the file path of the detection, please click on see details and share us the screenshot of it for further assistance.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.