URL botnet issue from AVG antivirus

Viruses & Threats
3

Hello Anthony,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
Kindly make sure that your AVG is up to date by using the below steps:

  • Open the AVG user interface and click the Refresh icon next to Virus definition in the bottom-right corner of the main application screen.
  • Wait while AVG checks for virus definition updates.
  • When the update is complete, you see the message Virus definitions are up to date.
  • You may need to restart your PC to complete the update. If prompted, click Restart Now to immediately reboot.
If the issue still persists then please repair AVG and check if it helps using the below article.
(https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repairing+AVG+internet+security&supportType=home)
Thank you and keep us updated.
1

I'm one of the developers of the website https://solarrunapp.com.au recently our website users facing URL botnet issue from AVG antivirus and blocking the website. Can you please provide some details so that help us to clear the botnet issue from the server end asap. 

The alert ID is 723c4bd216e9/2022-11-09T10:46:06.136Z.

2

Hello Anthony,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
Kindly make sure that your AVG is up to date by using the below steps:

  • Open the AVG user interface and click the Refresh icon next to Virus definition in the bottom-right corner of the main application screen.
  • Wait while AVG checks for virus definition updates.
  • When the update is complete, you see the message Virus definitions are up to date.
  • You may need to restart your PC to complete the update. If prompted, click Restart Now to immediately reboot.
If the issue still persists then please repair AVG and check if it helps using the below article.
(https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repairing+AVG+internet+security&supportType=home)
Thank you and keep us updated.