Hello Ivan,
Thank you for contacting AVG Community Support.
We are really sorry to know that AVG is blocking your website. Please apologize for the inconvenience caused and we will certainly check and help you out.
Since your website is blocking by AVG application, we would request you to submit the detected website for false-positive analysis using this link: https://www.avg.com/en-gb/false-positive-file-form#pc
Once you've submitted the false-positive report, our concerned team will analyze the website and if found harmless, they'll whitelist it right away. Furthermore, they'll update the status via email.
Thank you for understanding in advance!
Hello Ivan,
We are sorry for the delay. We will check and help you to update the status for your false positive submission.
Do you have any reference number or ticket number for false positive submission? So, we can check with concerned team and help you. We look forward for your response.
Hi,
Sadly I've got nothing after reporting the false positive. Not even a mail of confirmation.
Only this message:
This was last week. Can you help me with this?
Best regards
Greetings everyone,
My company has created a new website on the link www.scheer-pas.com and the prospects that are visiting it are reporting that AVG is considering the website infected. We've done all of the security checks and updates and virus total finds nothing on the pages which AVG considers infected.
What to do about this?
Greetings,
We've already sent it for the false-positive analysis via the link but haven't heard back in days? Can you update us on that?
Best regards
Ivan Tadić
Thank you for writing us back.
We are sorry to know that you have not received any response from our team.
We have informed the concern team to look into this matter and they will be contacting you via email.
Thank you.
Hello Ivan,
Thank you for contacting AVG Community Support.
We are really sorry to know that AVG is blocking your website. Please apologize for the inconvenience caused and we will certainly check and help you out.
Since your website is blocking by AVG application, we would request you to submit the detected website for false-positive analysis using this link: https://www.avg.com/en-gb/false-positive-file-form#pc
Once you've submitted the false-positive report, our concerned team will analyze the website and if found harmless, they'll whitelist it right away. Furthermore, they'll update the status via email.
Thank you for understanding in advance!
Hi,
Sadly I've got nothing after reporting the false positive. Not even a mail of confirmation.
Only this message:
This was last week. Can you help me with this?
Best regards