We request you to submit the URL for analysis through this https://www.avg.com/false-positive-file-form link.
As a temporary solution, you can ask the users to add the website to AVG's exclusion as mentioned in this article.
Feel free to contact us if you need further help.
Hi Support,
We are New Zenler an All in one Course creation, Delivery and marketing platform.
The following is our tutorials page: https://tutorials.newzenler.com/
Our customers have reported that while using AVG and accessing this particular site they are getting a warning message which says "this site is infected with URL phishing".
<Image: < ERROR IMAGE >
We need to know the reason as well as how to prevent it. This is an issue regarding the authenticity of our website. We have several other sites with the same subdomain only this particular one has the issue above mentioned.
We are looking for a solution ASAP as well as the reason for its occurrence.
Thank you in advance.
Hello Marc,
We request you to submit the URL for analysis through this https://www.avg.com/false-positive-file-form link.
As a temporary solution, you can ask the users to add the website to AVG's exclusion as mentioned in this article.
Feel free to contact us if you need further help.
Hi Bharath,
Ok just update me with the results when you are finished with the analysis.
Thank you.
Marc, your case was already transferred to our concern team for review.
They will analyse the URL you have uploaded and contact you via email with further details.
Your patience is appreciated.
Hi Balasubramanian,
Thanks for your reply.
It would be convenient if you could provide us with a reason why this issue occured. As a platform we would like to know where we went wrong in case we did so.
I have submitted the URL through the link you have submitted. It will be kind if we get a solution ASAP.
Thank you in Advance
Marc Austin,