We will help you with this.
Could you please share the screenshot of the phishing message to investigate further?
Refer to this article for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
Hello,
I built a site that launched earlier this year. It's been running fine even as recent as last week, but today when I tried to log into the admin, I'm getting URL:Phishing warnings from AVG.
This is a real site and not a scam. I can't log in or see the site because AVG is getting in the way. It gives warnings about the favicon.ico file. That's a little thumbnail graphic that has been on the site since day 1. How is that causing a phishing error?
Please help as people need to access the site.
Here is the address https://restoreeducation.org/
I saw someone with a similar problem Facing URL:Phishing issue | AVG posted to a "false positive" form, which I just did. I have no idea how long it will take to solve so I'm also posting here as it's urgent.
Thank you!
I built the site and take care of it so I know it is safe. Per your article, I scanned and it's clean. I can exclude for myself but I'm worried about those who need to access it now and get this warning.
I submitted the site to the false positives on Monday, but I did it again just now, too. How long will it take to get on the white list? I really need this to be ok as there is no problem with the site.
Thank you!
Hello Teresa,
We are sorry for the delay in response. We have made your request with highest priority. Our analysis team will get back to you as soon as possible.
Thank you for your patience.
Hello Teresa,
We will help you with this.
Could you please share the screenshot of the phishing message to investigate further?
Refer to this article for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
We request you to submit the false-positive request using the below link.
AVG False-positive site
Once you submit a false-positive form, our AVG Threat detection team will analyze it and get back to you via email. If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through an update.
If you believe/confirm the threat pop-up has falsely detected by AVG, then you may exclude the site from scanning in AVG AntiVirus.
.
To exclude the file/website, please refer to this article.
Thanks for your understanding.